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Regulations & Compliance Advisor

Student & Academic Services

Location:  Stoke Campus
Salary:   £25,642 to £29,619 Per Annum
Release Date:  Thursday 24 November 2022
Closing Date:   Wednesday 07 December 2022
Reference:  VSAAS2247

Who is Staffordshire University?  

We are the Connected University with 100 years of experience and ambition in becoming the UK’s foremost digital Institution. Our main campus is located in Stoke on Trent alongside our Centres of Excellence in Healthcare Education located in Stafford and Shrewsbury. Staffordshire University London’s Digital Institute is our first campus outside the Midlands.

With more than 10,000 Full Time Undergraduate and Postgraduate students on campus, we continue to drive innovation and change, aiming to positively disrupt our sector. For our University, it is about so much more than the numbers. In fact, if there’s one thing that sets us apart, it’s our people who are all #ProudToBeStaffs. Every one of our employees goes above and beyond to deliver on our connected mission, responding to the needs of our students, academic partners, businesses and society.  

Over the past 5 years, we have transformed ourselves into a Gold standard provider of teaching and learning, gaining historically high positions in the UK league tables. With digital skills being at our core, we strive for diversity in all its forms and play an important role in our local communities and regional economies.

About the role 

Registry are looking to appoint a Regulations & Compliance Advisor on full-time, fixed term basis. It is an opportunity for someone looking to gain a better understanding of student casework, including appeals and conduct cases.

The successful applicant will work within a small, committed team that carry out casework relating to student appeals, complaints, fitness to practise, fitness to study and academic and student conduct, as well as give advice and guidance to students and staff about University regulations and procedures.

The ideal successful applicant will have experience handling casework and giving advice about University regulations and procedures, or a similar area, in addition to interpersonal and written communication skills and a strong commitment to putting the student first.

Within the role the post holder will need to handle sensitive information appropriately, and have difficult, supportive conversations with others. The ideal successful applicant will be willing to embrace digital development and work innovatively to produce positive student outcomes.

Ideally they will have a good understanding of the University’s regulations with experience of their application in day-to-day activities. The ideal applicant will also have experience in handling difficult conversations with staff and students.

Finally, they will have a strong commitment to personal development and to working to a high standard set by the University and the Office of the Independent Adjudicator.

The role is an opportunity for someone looking to work collaboratively with colleagues across the University, and more closely within a brilliant and friendly team.

Experience of understanding external bodies such as the OIA, the QAA and the OfS would be advantageous

Informal discussions can be directed to

In return for your dedication, we have a competitive benefits package available

  • Competitive incremental rates of Pay
  • Starting from 32 days Annual Leave (depending on job grade) plus 11 days Bank Holiday and Discretionary days
  • Excellent Pension Scheme
  • Access to continued professional and personal development
  • An opportunity to become part of the wider University community
  • Access to an Employee Assistance Programme
  • Discounted Health & Fitness Facilities on site at the Stoke Campus
  • Discounted Travel by Rail or Bus, with the option of season tickets loans


We reserve the right to close any vacancies when we are in receipt of sufficient applications. All applicants are advised to complete and submit your applications as soon as possible.


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Further details:

Staffordshire University is committed to promoting and enabling a positive culture where staff, students and visitors are confident to be their authentic selves. We focus on inclusion as a way to ensure equality of opportunity for all our people and to demonstrate our commitment to Equality, Diversity and Human Rights.

We promote applications from all sections of the community, regardless of background, belief or identity, recognising the benefits a diverse organisation can bring for the University. 

We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) people, who are currently under-represented in the University workforce.



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