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CRM Marketing Officer

Marketing & Communications

Location:  Stoke campus
Salary:   £29,176 to £33,797 per annum
Tenure:   Full time permanent
Release Date:  Tuesday 27 August 2019
Closing Date:   Sunday 15 September 2019
Reference:  MC19-01

Staffordshire University is looking for a CRM Marketing Officer to join the Marketing and Communications department. The new recruit will be working with a recently procured CRM system, with plenty of opportunity to shape and improve our communications with prospective students.

They will be responsible for driving the development and maintenance of Staffordshire University’s Customer Relationship Management activity, maximising investment and improving customer journey engagement.

Focused on increasing open event bookings and attendance rates, they will also contribute to CRM strategy and progress our CRM activity to increase recruitment and reputation.

The individual must be familiar with planning, setting up, delivering and reporting on complex campaigns. This will involve a strong understanding of multi-channel marketing campaigns, dynamic content and user experience requirements. In a busy environment, they will be required to meet a consistently high standard, delivering campaigns to deadline and on-brand. We are seeking an individual with relevant experience in a similar role, with strong technical, analytical and communication skills.

We are driven by our values; they underpin everything we do and our colleagues live our values every day. We are daring, curious and proud of our region and people. If you share our values and have the skills to deliver our vision, we want to hear from you.

The closing date for this job opportunity has now passed, and applications are no longer being accepted for this position

Further details:

At the University we celebrate diversity and promote equality and inclusion amongst our staff and students. As such, we welcome applications from all, regardless of personal characteristics or background. We particularly welcome applications from Women and Black and Asian Minority Ethnic candidates as they are under-represented within the University at a senior level.

To apply, you will be required to complete an online application form and submit a copy of your CV quoting the relevant reference number for the role you are applying for.

Please note: All correspondence at each stage of the process for employment within Staffordshire University will be sent to you via the email address you applied from, please ensure you check your emails regularly. Please check your junk / spam email folders for any further communication from us.


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