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Credit Control Assistant

Financial Services

Location:  Stoke campus
Salary:   £18,009 to £20,130 per annum
Tenure:  Full time Fixed Term - 12 months
Release Date:  Tuesday 12 October 2021
Closing Date:   Tuesday 09 November 2021
Reference:  FIN19-03-R2

Who is Staffordshire University? 

Staffordshire University is an award-winning institution with over 100 years’ experience in delivering excellent higher education. Our main Stoke-on-Trent campus is located in the heart of the UK, with Centres of Excellence located in the towns of Stafford and Shrewsbury.

After a highly successful year in 2019, which included entering THE World University rankings for the first time, securing TEF Gold, and climbing in all the league tables, our University has constantly expanded its physical presence through new and industry-leading building developments and facilities. Looking towards our 2030 strategy, we are now transforming specific business processes to improve the student experience and integrate a wider feeling of inclusion and safety for our on-campus community.

About the role 

The University is seeking to appoint a Credit Control Clerical Assistant for a period of 12 months within the Accounts Receivable team within Financial Services.   

The Credit Control Clerical Assistant will work alongside other members of the Accounts Receivable team to undertake duties such as collection of commercial and individual student accounts, collection of outstanding accounts involving direct contact by telephone and email with debtors.  Resolution of student and commercial account queries, maintenance of records, input of data into Oracle Fusion Finance System, general office assistance as and when required.  Please see job description for full list of duties. 

The right candidate will have experience in a similar role and must be able to work under pressure and to tight deadlines, whilst paying attention to detail and achieving high levels of accuracy.  Knowledge of Oracle Financials and /or Oracle Fusion would be a distinct advantage.

In return for your dedication we have a competitive benefits package available

  • Competitive incremental rates of Pay
  • Starting from 29 days Annual Leave (depending on job grade) plus 11 days Bank Holiday and Discretionary days
  • Excellent Pension Scheme
  • Access to continued professional and personal development
  • An opportunity to become part of the wider University community
  • Access to an Employee Assistance Programme
  • Discounted Health & Fitness Facilities on site at the Stoke Campus
  • Discounted Travel by Rail or Bus, with the option of season tickets loans

Staffordshire University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion. 

We welcome applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits that a diverse organisation can bring and particularly encourage applications from groups which are underrepresented in the University workforce. 

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Further details:

Staffordshire University is committed to promoting and enabling a positive culture where staff, students and visitors are confident to be their authentic selves. We focus on inclusion as a way to ensure equality of opportunity for all our people and to demonstrate our commitment to Equality, Diversity and Human Rights.

We promote applications from all sections of the community, regardless of background, belief or identity, recognising the benefits a diverse organisation can bring for the University. 

We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) people, who are currently under-represented in the University workforce.


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