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Hospitality Assistant

Estates and Commercial Services

Location:  Stoke campus
Salary:   £16,420 to £16,736 per annum pro rata
Tenure:  Part time Part Time 15 hours 36 weeks per year
Release Date:  Monday 04 November 2019
Closing Date:   Monday 11 November 2019
Interview Date:   Tuesday 19 November 2019
Reference:  ECS19-12

Come and join our friendly, passionate team at Staffordshire University, we are recruiting Hospitality Assistants with excellent Customer Service, to cover 15 hours a week working weekends for 36 weeks of the year for one of our busy food and beverage outlets located within Staffordshire University. We are currently on an exciting journey and would like to invite you to join as we continue to develop and progress. Working 15 hours a week on Saturdays and Sundays you will need to be extremely versatile with your approach to work as this could be subject to change for hospitality requests.


Whilst flexibility is required at all times, the main focus and specific range of duties for the role of Hospitality Assistant will vary depending each customers needs, the particular strengths of individuals and the range of business demands at any time. The typical range of duties of this post will include:

•             Provide excellent customer service.

•             Prepare and serve food within correct portion control as directed.

•             Ensure food is displayed and restocked appropriately in the retail area.

•             Ensure that an adequate supply of food products, crockery and cutlery etc. is available for customer use.

•             Ensure that all servery equipment is correctly stocked, cleaned and in good working order.

•             Hospitality and events service when required.

•             Undertake duties within the dish wash area as required.

•             Work towards and maintain agreed performance standards.

•             Operation of cash registers and, when required, to assist the Hospitality team leader in cash reconciliation and safe deposit of the cash in the safe, in line with Departmental procedures and University financial regulations.

•             Ensure that agreed Health and Safety, food hygiene, fire procedures and standards are followed.

•             As required, to undertake the role of van driver, making deliveries and collections as directed.

•             Undertake any training as identified in appraisals.

•             Undertake any other duties and responsibilities as may be reasonably required from time to time by the Catering Chef Supervisor, Head Chef or Catering Manager.


The Benefits of this role:

•             Competitive rates of Pay

•             Suitable working hours (With potential overtime available)

•             Staff Uniform Provided

•             Employee Assistance Programme

•             Discounted Health & Fitness Facilities

•             Discounted Travel by Rail or Bus

The closing date for this job opportunity has now passed, and applications are no longer being accepted for this position

Further details:

At the University we celebrate diversity and promote equality and inclusion amongst our staff and students. As such, we welcome applications from all, regardless of personal characteristics or background. We particularly welcome applications from Women and Black and Asian Minority Ethnic candidates as they are under-represented within the University at a senior level.

To apply, you will be required to complete an online application form and submit a copy of your CV quoting the relevant reference number for the role you are applying for.

Please note: All correspondence at each stage of the process for employment within Staffordshire University will be sent to you via the email address you applied from, please ensure you check your emails regularly. Please check your junk / spam email folders for any further communication from us.


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