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Lecturer in Customer Relationship Management

Staffordshire Business School

Location:  Stoke campus
Salary:   £33,518 to £38,833 per annum
Tenure:  Full time Permanent
Release Date:  Friday 11 May 2018
Closing Date:   Friday 15 June 2018
Interview Date:   Monday 02 July 2018
Reference:  BLE17-01

In further supporting the growth and development of our new undergraduate awards provision the Staffordshire University Business School is looking to recruit a Lecturer in Customer Relationship Management. The successful candidate will support the present commitments of academic delivery in the provision of research-informed teaching at undergraduate and post graduate level, including on the Business School’s portfolio of professionally accredited courses and the growing apprenticeship programme. You will need to have experience and expertise in cognate areas such as streamlining Customer Experience (CX), Customer Decision Journey, User Experience (UX), Buyer Behaviour and an understanding of Customer Analytics.

Experience of working across professional body accredited programmes would be a distinct advantage. Qualified with a PhD or about to complete one, in a relevant subject area, it is important that you are a team player who is willing to contribute to the development of individual colleagues and the School as a whole.

Interested parties are invited to apply and/or contact Head of Department Prof. Vish Maheshwari v.maheshwari@staffs.ac.uk for further information.

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Staffordshire University is an equal opportunities employer.

To apply, you will be required to complete an online application form and submit a copy of your CV quoting the relevant reference number for the role you are applying for.

Please note: All correspondence at each stage of the process for employment within Staffordshire University will be sent to you via the email address you applied from, please ensure you check your emails regularly. Please check your junk / spam email folders for any further communication from us.


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