Jobs at University of Staffordshire | Professional Support

Marketing Officer - Conversion (MBV78-26)

Tue, 23 Jun 2026 00:00:00 GMT

About the role

This role will support the delivery of University’s student recruitment and conversion objectives by strengthening performance across the end-to-end recruitment and conversion funnel.

This role will lead on the creation/mapping and coordination of customer journeys and touchpoints to drive improved conversion performance (lead to applicant and applicant to enrolment).

The postholder will coordinate and optimise activity across multiple channels and initiatives, support recruitment planning, and will contribute to testing and continuous improvement of recruitment and conversion tactics. This is a key role to bring together different internal teams to ensure activity is aligned, segmented and evidence-led, aligned to institutional goals

Main Responsibilities

Lead the creation and optimisation of customer journeys (working collaboratively with colleagues across Marketing, Brand and Voice, Recruitment, and Admissions and Applicant Services) to drive Lead to application and increase conversion of applications to enrolment.
Coordinate across all touchpoints and activities to ensure a cohesive approach to all recruitment and conversion activity across the customer journey.

Lead reporting and monitor, analyse and report on Lead conversion, applicant engagement and conversion performance using CRM, PowerBi and other internal university systems as relevant, and produce actionable recommendations in campaign, journeys and for future planning.

Analyse prospect data to identify trends, preferences, and behaviour patterns and utilise insights to inform marketing campaigns, improve customer experiences, and increase ROI.

Set up campaigns so measurable and ensure accurate and up to date information is collected and stored working in accordance with the CRM Marketing Manager.

Support with the implementation of the customer journeys by working with the CRM Marketing Manager and CRM Marketing Officers to design, build and manage automated and personalised multi-channel communications

Key Outcomes / Success Measures

Improved progression rates across the recruitment funnel, from enquiry through to enrolment
Increased engagement and conversion across priority audiences, markets and courses
Improved CPA and time to conversion.
More effective targeting and prioritisation of activity, informed by CRM data and funnel insight
Demonstrable improvements in the performance of key recruitment initiatives and campaigns across multiple channels
Faster deployment and optimisation of high-impact recruitment and conversion activity during critical recruitment periods

Contact For Informal Discussion

Lyn Devine, CRM Marketing Manager, Lyn.Devine@staffs.ac.uk

Closing Date: 23 Jun 2026

Department: Professional Support

Salary: £33,482 to £38,249 Per Annum - Full Time Fixed Term for 12 months

Security Officer - Nights (INF76-26)

Tue, 23 Jun 2026 00:00:00 GMT

Campus Security Officer (Part‑Time, Nights)

The University of Staffordshire is seeking a dedicated, community‑minded and proactive Campus Security Officer to join our Security Team on a part‑time night‑shift pattern (2 nights on, 6 nights off).

This role is ideal for someone who enjoys working in a varied, fast‑paced environment, makes confident and fair decisions, and is committed to delivering excellent support and customer service to our diverse university community. This is not a traditional security role. It is active and physically demanding, and you will play a key part in creating a safe, inclusive and welcoming campus for students, staff and visitors.

Main Responsibilities

Providing exceptional customer service to students, colleagues and visitors, ensuring everyone feels respected and supported
Supporting university events as required throughout the year
Participating in ongoing training and development, including opportunities to build skills relevant to the role and wider university operations
Responding to first aid incidents, fire alarms and panic alarms, ensuring calm, safe and timely action
Using digital systems confidently, including CCTV, access control, fire systems and incident‑reporting tools

We welcome applicants who may not yet have all the skills listed but are willing to learn and open to training.

Working Pattern

Night shifts on a 2 on / 6 off rotation
Shifts are typically 10–12 hours

We aim to create a supportive working environment and will discuss any reasonable adjustments you may need to perform at your best.

Right to Work

This role does not meet the criteria for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK without the need for sponsorship.

Application Information

The University reserves the right to close this vacancy early once we are in receipt of a sufficient number of applications. Early submission is encouraged.

Applicants are are asked to submit CV only.

Closing Date: 23 Jun 2026

Department: Professional Support

Salary: £24,900 to £27,644 Per Annum Pro Rata Permanent Part Time 18.5 Hours
Permanent

Admissions and Engagement Advisor (B2M94-26)

Fri, 19 Jun 2026 00:00:00 GMT

We are looking to appoint detail orientated, people focussed Admissions and Applicant Engagement Advisors (3 x permanent and 1 x 12-month fixed term) to join our fast paced and dynamic Admissions and Applicant Engagement team.

You will have responsibility for the processing of applications across a range of programmes across all levels of study at the University as well as responsibility for developing connections with our applicants to support the overarching admissions and conversion strategy.

You will also be required to correspond and assist enquirers across a variety of platforms. You will be educated to A Level (or equivalent level 3 qualification) as a minimum with a proven track record of putting customers first and experience of using bespoke software systems. Knowledge of level 3 qualification market across the United Kingdom and of the UCAS Admissions processes will be required.

In return we will offer you a generous benefits package including a competitive salary, a generous annual leave entitlement and access to a wide range of health and wellbeing benefits to name just a few!

Should you require a more informal discussion about the vacancy please contact Dave Percival – d.percival@staffs.ac.uk

Please note that this role does not meet the criteria for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK without the need for sponsorship

We reserve the right to close any vacancies when we are in receipt of sufficient applications. All applicants are advised to complete and submit your applications as soon as possible.

Closing Date: 19 Jun 2026

Department: Professional Support

Salary: £24,900 to £27,644 Per Annum - Full Time Permanent
Permanent

Bid Writer (B2M84-26)

Fri, 05 Jun 2026 00:00:00 GMT

About the role

We have an exciting opportunity for an experienced and motivated Bid Writer to join our Apprenticeship Business to Markets team. This is a pivotal role supporting the University’s growth ambitions, particularly within apprenticeship and employer-contracted skills provision.

You’ll take ownership of the bid lifecycle - developing high-quality, compelling and compliant tender submissions that secure high-value training contracts and funding. Working closely with subject matter experts and stakeholders, you’ll turn technical content into persuasive proposals that clearly demonstrate our value to funders and partners

What you’ll be doing

As a Bid Writer, you will:

Write compelling, high-quality tender responses
Manage the full bid lifecycle from opportunity to submission
Identify and prioritise relevant tender opportunities
Work with internal experts to develop strong technical content
Ensure compliance with procurement and funding requirements
Improve bid quality and win rates through continuous learning
Manage multiple bids and deadlines effectively

What we’re looking for

You’ll be an experienced bid writer with a strong track record of securing contracts in the education, skills or training sector. You’ll bring:

Proven experience writing successful bids (ideally in education or public sector)
Strong knowledge of procurement processes
Excellent writing and project management skills
Able to work under pressure and manage competing priorities

Contact For Informal Discussion

Lisa Davies, Head of Business Engagement

Email: lisa.davies@staffs.ac.uk

Closing Date: 05 Jul 2026

Department: Professional Support

Salary: £39,355 to £45,413

Business Development Officer (B2M68-26)

Mon, 01 Jun 2026 00:00:00 GMT

About the role

Are you a results-driven, commercially minded professional with a passion for education and skills?

We are looking for an ambitious Business Development Officer to join our Apprenticeships and Business Engagement team. This is a key role where you will drive new employer partnerships and generate apprenticeship growth, contributing directly to the University’s strategic ambitions.

You will be responsible for identifying and securing new employer opportunities, converting high-quality leads into apprenticeship enrolments, and working closely with our Account Management team to build lasting relationships. Your work will deliver sustainable revenue growth while creating meaningful opportunities for learners and employers.

Main Responsibilities

Identify New Opportunities

Proactively generate and secure new apprenticeship sales in line with the business strategy, consistently delivering against targets and KPIs.

New Employer Acquisition
Engage, secure and onboard new employer partners, ensuring a smooth transition to the Account Management team for long-term relationship development.

Market Insight & Engagement
Stay informed about developments within the apprenticeship sector. Represent the University at networking events, roadshows and industry forums to promote our offer and expand employer engagement.

Negotiate and Close Deals
Use a consultative sales approach to convert leads into confirmed learner enrolments, building value-led solutions for employers.

Pipeline and Reporting Management
Maintain an accurate and robust pipeline of apprenticeship starts, ensuring all CRM systems and reporting tools are kept up to date.

Collaborate for Success
Work closely with internal teams, particularly Apprenticeship Account Managers, as well as external partners, to achieve shared business development goals.

What We're Looking For

Essential experience and skills:

We are seeking a motivated and proactive individual who can build strong relationships and deliver results in a fast-paced environment.

Proven business development success
Demonstrable experience in business development or account management, with a track record of meeting or exceeding targets.

Apprenticeship & funding knowledge
A solid understanding of the apprenticeship sector, work-based learning models and funding mechanisms.

Strong communication & negotiation skills
Confident in building relationships with employer stakeholders and influencing outcomes.

Stakeholder management
Experience working with a wide range of organisations to build and maintain effective partnerships.

Commercial & strategic thinking
Ability to identify opportunities, think strategically and deliver practical solutions.

Highly organised & self-motivated
Comfortable managing competing priorities independently while contributing effectively to a wider team.

Digital & IT capability
Proficient in Microsoft Office and CRM / sales reporting tools.

Flexibility & travel
Willingness to travel regionally as required, with a full UK driving licence and access to a vehicle.

Qualification requirement:

Educated to degree level or equivalent professional qualification or relevant experience.

Contact For Informal Discussion

Lisa Davies, Head of Business Engagement: 07443 752125

Closing Date: 05 Jul 2026

Department: Professional Support

Salary: £33,482 to £38,249 Per Annum - Full Time Permanent
Permanent

Business Development Officer (London) (B2M69-26)

Mon, 01 Jun 2026 00:00:00 GMT

About the role

Are you a results-driven, commercially minded professional with a passion for education and skills?

Main Responsibilities

Identify New Opportunities
Proactively generate and secure new apprenticeship sales in line with the business strategy, consistently delivering against targets and KPIs.

New Employer Acquisition
Engage, secure and onboard new employer partners, ensuring a smooth transition to the Account Management team for long-term relationship development.

Negotiate and Close Deals
Use a consultative sales approach to convert leads into confirmed learner enrolments, building value-led solutions for employers.

Pipeline and Reporting Management
Maintain an accurate and robust pipeline of apprenticeship starts, ensuring all CRM systems and reporting tools are kept up to date.

Collaborate for Success
Work closely with internal teams, particularly Apprenticeship Account Managers, as well as external partners, to achieve shared business development goals.

What We're Looking For

Essential experience and skills: