Person Specification

Job Title:	London Campus Assistant - Porter- Extended hours
School/Service:	Staffordshire University London

The qualifications, experience, knowledge, skills and behaviours outlined above provide a summary of what is required to carry out this job effectively. They also form the selection criteria on which a decision to appointment will be made. Please ensure that you provide evidence of how you meet the criteria in your application.

No	Selection Criteria Description	Essential [E] or Desirable [D]	Assessed by *
Criteria
1	Experience in delivering excellent customer service	E	A/I
2	Demonstrates the ability to be an effective team player and also able to work unsupervised	E	A/I
3	Good IT skills with a good working knowledge of MS Office applications	E	A/I
4	Ability to prioritise and work effectively to tight deadlines, to meet competing Demands, achieve targets, and use resources effectively	E	A/I
5	Excellent written, oral, and interpersonal skills with the ability to communicate effectively with a range of individuals within the University and externally	E	A/I
6	Strong self-motivation, with a “can do” approach, together with the ability to work effectively either independently or part of a team	E	A/I
7	Ability to solve standard problems in accordance with procedures	E	A/I
8	Effective communication skills, experience and the ability to engage with and enthuse people at all levels	E	A/I
9	An understanding of the University’s strategy and values, with the ability to demonstrate behaviours that align to the values	E	I
10	Successful completion of carbon literacy training, or a willingness to undertake this training as part of ongoing professional development.	D	A

* A - Application Form   I - Interview