Staffordshire University

Person Specification

Job Title:

Admissions Manager


Student Recruitment, Admissions & Partnerships

The qualifications, experience, knowledge, skills and behaviours outlined above provide a summary of what is required to carry out this job effectively. They also form the selection criteria on which a decision to appointment will be made. Please ensure that you provide evidence of how you meet the criteria in your application.

No Selection Criteria Description Essential [E] or
Desirable [D]
by *
1 Educated to Degree level or equivalent management experience E A
2 Postgraduate qualification or relevant management experience D A
3 Outline your specific Admissions knowledge and experience including the development of processes and communications, ideally relevant to the higher education sector E A/I
4 Proven people manager with the ability to motivate, develop and manage a high performing team E A/I
5 Experience of setting clear operational targets and managing staff performance against those E A/I
6 Customer focused, with a proven ability to successfully identify and deliver services that enhance the student experience through the transition from enquirer to student E A/I
7 Experience of managing big data and resolving complex data issues such as HESA errors E A/I
8 Evidence of flexibility, the ability to organise a significant workload of your own whilst maintaining oversight of the team delivery E A/I
9 Excellent interpersonal skills with the ability to build positive working relationships across a range of stakeholder groups E I
10 Excellent verbal and written communication skills, able to convey complex information in simple and straightforward terms E I
11 Strong IT skills, proven ability to quickly grasp how systems function and how they might best be leveraged to improve the customer journey E I
12 Customer service champion, dedicated to delivering exceptional service with the ability to create a team culture of customer care E I
13 Experience of Admissions related systems, for example SITS, UCAS and DfE Apply E A/I
14 Broad knowledge of Higher Education including emerging trends impacting on recruitment E I
15 Knowledge of EU markets and in particular EU qualifications for admission to Postgraduate study D I

* A - Application Form   I - Interview