Person Specification

Job Title:	Accommodation Officer
School/Service:	Student & Academic Services

The qualifications, experience, knowledge, skills and behaviours outlined above provide a summary of what is required to carry out this job effectively. They also form the selection criteria on which a decision to appointment will be made. Please ensure that you provide evidence of how you meet the criteria in your application.

No	Selection Criteria Description	Essential [E] or Desirable [D]	Assessed by *
1	Educated to a degree level or in possession of an equivalent professional qualification or experience	E	A
2	Ability to demonstrate experience gained in a similar role	E	A/I
3	Proven ability to think creatively, assess situations, identify problems and their causes, gather, and process relevant information, and make recommendations and/or resolve the problem	E	A/I
4	Knowledge of Accommodation allocations systems	E	A/I
5	Knowledge of website content development, communications and social media for marketing purposes	D	A/I
6	Knowledge of SITs student records system	D	A/I
7	Document Management Techniques: Applies methods and techniques for the organisation, storage and version control of information in both paper and electronic formats to provide assurance and rigour to relevant processes. Ability to develop clear management reports to provide data insight for decision-making	E	I
8	The ability to apply appropriate quality standards to all tasks undertaken and ensuring that nothing is overlooked.	E	I
9	Ability to set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities	E	I
10	Effective negotiation and influencing skills with excellent interpersonal, written and verbal communication skills with the ability to translate often complex information into easy to understand messages for a range of audiences.	E	I
11	Effective and committed team player able to work successfully with others and to build positive working relationships	E	I
12	Willingness to work flexibly	E	I
13	A commitment to the University’s values, aims and objectives	E	I

* A - Application Form   I - Interview