Staffordshire University

Person Specification

Job Title:

Credit Control Assistant

School/Service:

Financial Services

The qualifications, experience, knowledge, skills and behaviours outlined above provide a summary of what is required to carry out this job effectively. They also form the selection criteria on which a decision to appointment will be made. Please ensure that you provide evidence of how you meet the criteria in your application.

No Selection Criteria Description Essential [E] or
Desirable [D]
Assessed
by *
1 A good standard of achievement in at least four GCSE’s or equivalent including Maths and English E A
2 Experience of working in a credit control and/or finance environment E A/I
3 Knowledge and experience of Oracle software packages and other University systems D A/I
4 Ability to demonstrate an aptitude to learn quickly E A/I
5 Strong planning and organisational skills with the ability to process large volumes of data, work to strict deadlines, prioritise workload and balance completing priorities E A/I
6 Must be able to demonstrate good communication skills and will be confident when disseminating advice and concise guidelines E A/I
7 The post holder must be highly motivated, enthusiastic and able to work on their own initiative with the minimum of supervision and as part of a team E A/I
8 High level of competency in the use of computer technology, specifically in relation to Microsoft Excel (including the use of formulae, data sorting etc.) and Word E A/I
9 Must show flexibility and willingness to assist other team members, finance and business colleagues to provide excellent customer service at all times E A/I
10 A positive, dynamic and receptive approach to change and willingness to challenge existing practice E A/I

* A - Application Form   I - Interview