Person Specification

Job Title:	Credit Control Assistant
School/Service:	Financial Services

The qualifications, experience, knowledge, skills and behaviours outlined above provide a summary of what is required to carry out this job effectively. They also form the selection criteria on which a decision to appointment will be made. Please ensure that you provide evidence of how you meet the criteria in your application.

No	Selection Criteria Description	Essential [E] or Desirable [D]	Assessed by *
1	A good standard of achievement in at least four GCSE’s or equivalent including Maths and English	E	A
2	Experience of working in a credit control and/or finance environment	E	A/I
3	Knowledge and experience of Oracle software packages and other University systems	D	A/I
4	Ability to demonstrate an aptitude to learn quickly	E	A/I
5	Strong planning and organisational skills with the ability to process large volumes of data, work to strict deadlines, prioritise workload and balance completing priorities	E	A/I
6	Must be able to demonstrate good communication skills and will be confident when disseminating advice and concise guidelines	E	A/I
7	The post holder must be highly motivated, enthusiastic and able to work on their own initiative with the minimum of supervision and as part of a team	E	A/I
8	High level of competency in the use of computer technology, specifically in relation to Microsoft Excel (including the use of formulae, data sorting etc.) and Word	E	A/I
9	Must show flexibility and willingness to assist other team members, finance and business colleagues to provide excellent customer service at all times	E	A/I
10	A positive, dynamic and receptive approach to change and willingness to challenge existing practice	E	A/I

* A - Application Form   I - Interview