Person Specification

Job Title:	Catalyst Cleaning Team Member
School/Service:	Estates & Commercial Services

The qualifications, experience, knowledge, skills and behaviours outlined above provide a summary of what is required to carry out this job effectively. They also form the selection criteria on which a decision to appointment will be made. Please ensure that you provide evidence of how you meet the criteria in your application.

No	Selection Criteria Description	Essential [E] or Desirable [D]	Assessed by *
Criteria
1	A good knowledge of cleaning methods and use of powered equipment	E	A/I
2	A willing and conscientious attitude to work	E	A/I
3	Ability to display initiative	E	A/I
4	The ability to work individually or as part of a team	E	A/I
5	Able to demonstrate previous experience of providing excellent customer care	E	A/I
6	Able to communicate with colleagues, staff, students and members of the public	E	A/I
7	Willingness to undertake appropriate training	E	A/I
8	Commitment to the University`s mission and delivery of the University plan	E	A/I
9	Willingness to engage in structured induction programme as a start to Continuing Professional Development (CPD) at the University	E	A/I
10	Experience of using a variety of cleaning equipment and procedures	E	A/I
11	An appropriate cleaning qualification e.g. BICS	D	A/I
12	Previous Health & Safety, COSHH and Manual Handling training	D	A/I
13	Effective communication – Actively listens. Communicates information effectively	E	I
14	Delivering Results – Is professional and polite in all dealings with customers, providing a quality service. Readily supports and adapts to change	E	I
15	Responsible team member - enable the team to perform at its best by proactively contributing to the creation of a good team atmosphere. Support and encourage the team to develop	E	I
16	Planning and Organisation – Adopt a clear approach to planning, prioritising and organising work, making effective use of time and resources	E	I
17	Innovation and Enterprise - Nurture a creative culture that encourages balanced risk. Support the development of new ideas and new business through effective, efficient, evidence-based work	E	I

* A - Application Form   I - Interview