Staffordshire University

Person Specification

Job Title:

Catalyst Cleaning Team Member

School/Service:

Estates & Commercial Services

The qualifications, experience, knowledge, skills and behaviours outlined above provide a summary of what is required to carry out this job effectively. They also form the selection criteria on which a decision to appointment will be made. Please ensure that you provide evidence of how you meet the criteria in your application.

No Selection Criteria Description Essential [E] or
Desirable [D]
Assessed
by *
Criteria
1 A good knowledge of cleaning methods and use of powered equipment E A/I
2 A willing and conscientious attitude to work E A/I
3 Ability to display initiative E A/I
4 The ability to work individually or as part of a team E A/I
5 Able to demonstrate previous experience of providing excellent customer care E A/I
6 Able to communicate with colleagues, staff, students and members of the public E A/I
7 Willingness to undertake appropriate training E A/I
8 Commitment to the University`s mission and delivery of the University plan E A/I
9 Willingness to engage in structured induction programme as a start to Continuing Professional Development (CPD) at the University E A/I
10 Experience of using a variety of cleaning equipment and procedures E A/I
11 An appropriate cleaning qualification e.g. BICS D A/I
12 Previous Health & Safety, COSHH and Manual Handling training D A/I
13 Effective communication – Actively listens. Communicates information effectively E I
14 Delivering Results – Is professional and polite in all dealings with customers, providing a quality service. Readily supports and adapts to change E I
15 Responsible team member - enable the team to perform at its best by proactively contributing to the creation of a good team atmosphere. Support and encourage the team to develop E I
16 Planning and Organisation – Adopt a clear approach to planning, prioritising and organising work, making effective use of time and resources E I
17 Innovation and Enterprise - Nurture a creative culture that encourages balanced risk. Support the development of new ideas and new business through effective, efficient, evidence-based work E I

* A - Application Form   I - Interview