Person Specification

Job Title:	Digital Business & Test Analyst
School/Service:	Digital Services

The qualifications, experience, knowledge, skills and behaviours outlined above provide a summary of what is required to carry out this job effectively. They also form the selection criteria on which a decision to appointment will be made. Please ensure that you provide evidence of how you meet the criteria in your application.

No	Selection Criteria Description	Essential [E] or Desirable [D]	Assessed by *
Criteria
1	Operational/Service Architecture. Knowledge of the infrastructure (hardware, databases, public/private cloud, operating systems, middleware/SOA, local area networks, Lan, WLan, Wi-Fi etc) and the Digital solutions and service processes used within own organisation, including those associated with sustainability and efficiency.	E	A/I
2	Quality Assurance and Testing Testing architecture. Understanding of system architecture at a high level e.g., concepts such as application servers, databases, middleware, web services.	E	A/I
3	Business Analysis Understanding of how to operate all stages of the Business Analysis lifecycle embracing agile and other development approaches. Understanding of evidence-based requirements and customer journey mapping. Understanding of mapping requirements with existing functionality and identify gaps that require additional configuration or customisation.	E	A/I
4	Document Management Techniques. Applies methods and techniques for the organisation, storage and version control of information in both paper and electronic formats to provide assurance and rigour to testing process and environment.	E	A/I
5	Attention to Detail. The ability to apply appropriate quality standards to all tasks undertaken and ensuring that nothing is overlooked	E	A/I
6	Project Management. An understanding of the principles, methods, techniques and tools for the effective management of projects from initiation through to implementation.	D	A/I
7	Customer Focus. Self-motivated, well organised and positive approach to work with the ability to manage and prioritise a complex workload and experience of dealing with challenging and demanding customers; whilst understanding the needs of the internal or external customer needs/requirements and regularly checking with the customer when taking actions or making decisions.	E	A/I
8	Interpersonal, written, and verbal communication skills: Effective negotiation and influencing skills with demonstrable strong facilitation skills, excellent interpersonal, written and verbal communication skills with the ability to translate often complex information into easy-to-understand messages for a range of audiences. Ability to communicate requirements and other business analysis findings to internal and external team stakeholders. Ability to facilitate design thinking workshops to gather evidence-based requirements and develop increasing knowledge and skills around business analysis and customer journey mapping.	E	A/I
9	Teamwork: Effective and committed team player able to work successfully with others and to build positive working relationships.	E	A/I
10	Software Testing. Understanding and experience in applying testing tools and techniques, used to plan and execute software tests of all application components (functional and non-functional) to verify that the software satisfies specified requirements and to detect errors	E	A/I
11	Software Testing Tools. Knowledge and experience of software tools which automate or assist any part of the testing process across the whole testing lifecycle.	D	A/I
12	An understanding of the University’s strategy and values, with the ability to demonstrate behaviours that align to the values	E	I

* A - Application Form   I - Interview