Person Specification

Job Title:	Business Support Assistant
School/Service:	Business to Markets

The qualifications, experience, knowledge, skills and behaviours outlined above provide a summary of what is required to carry out this job effectively. They also form the selection criteria on which a decision to appointment will be made. Please ensure that you provide evidence of how you meet the criteria in your application.

No	Selection Criteria Description	Essential [E] or Desirable [D]	Assessed by *
Criteria
1	Educated to A level standard or equivalent level of experience	E	A
2	Experience of providing excellent customer service and support across sales and account management processes	E	A/I
3	Experience of working in an administrative role in a large, complex organisaton	E	A/I
4	Experience of managing relationships with a diverse range of stakeholders	E	A/I
5	Experience of using Microsoft Office or other digital software	E	A/I
6	Experience of managing competing priorities, using initiative and problem solving	E	A/I

* A - Application Form   I - Interview